Frequently Asked Questions
A: Included are three hearty meals a day, (unless otherwise specified). Vegetarians can be catered for and we do our best to offer a varied menu. Our guides can produce miracles on a camp-stove but please remember that they are cooking for the whole group on two gas burners. Special dietary requirements can be catered for, but only by special request. In East Africa it is more difficult to cater to certain requirements.
A: On our camping tours you will be staying in two-man dome tents. We supply a mattress and you supply your own sleeping bag. The accommodated tours stay in traditional huts, permanent tented camps and hotel rooms, the majority of these are ensuite.
A: On camping tours, single supplements are optional however on accommodated and small group tours, single supplements are compulsory if you are travelling on your own. If you have purchased the single supplement, you will receive your own tent / room for the tour. If you are on an accommodated tour and are interested to share a room with the same-sex guest, we will charge you the single supplement upfront and if successful in pairing you up, will refund your single supplement upon completion of the tour. However, pairing up is not guaranteed.
A: Of course not, but you will not make many friends! On our tours our guides do most of the work. On a camping tour your participation in camp chores is limited: taking turns to assist with washing-up duties, putting up and taking down your tent and loading your bags. On some of our accommodated tours we include a camp assistant.
A: All people who join an adventure tour need to be in good health. Medical facilities are not always available. If you have a specific medical condition it is compulsory for you to advise us before departure.
A: Malaria is a real concern in many areas of Africa, especially during the rainy season. Our advice is simple, prevent getting bitten by using an insect repellent and use an effective prophylactic. Speak to your doctor before selecting your Malaria medication.
A: Please ensure you have the relevant vaccinations. Proof of inoculation is required on certain tours.
A: YES! Make sure your insurance covers being airlifted in case of serious illness/injury as good hospital facilities are often a long way from where our tours travel. Free credit card insurance is often insufficient, so a separate policy is recommended. As travel insurance is compulsory, you will be asked for the policy number before being allowed to board our vehicle. We recommend World Nomad Travel insurance (click here for more).
A: All travellers will be required to sign our indemnity form on departure. Any person refusing to do so will not be allowed on the tour.
A: Passengers under the age of 18 must have signed permission from a parent or guardian and are accepted on the tour on a request basis. Passengers over the age of 60 take responsibility that they are fit enough to travel and may be asked to leave the tour if they are hindering the progress of the tour.
A: This is covered comprehensively in the Predeparture Information Booklet. South African Rand and Credit Cards work in most of Southern Africa. In East Africa (incl. Zimbabwe and Zambia) USD cash is best.
A: A sense of fun and a flexible attitude! A full checklist of essential items is included in the pre-departure info document.
A: Your watch, cellphone, laptop, work, stress, concept of time, pre-conceptions about anything and any attitude that is not pure adventure.
A: Although we will do our best at all times to ensure that the tour remains on schedule we want to make it very clear that this is not always possible. There is always something unexpected on a tour, sometimes the truck gets stuck in mud, or sand, sometimes it rains… Anything can happen, but nothing that a good sense of humour cannot overcome.
A: The average number of passengers on a tour is 14. On all tours except the Cape To Vic Falls Camping (and sections – 24 guests) the maximum number of guests is 20 on our combined tours. Single Supplements are limited to 4 per tour on all tours.
A: You are responsible for your own visas. Please check the itinerary of your tour carefully and if you need a multiple entry visa be sure to get one. Your passport needs to be valid for 6 months after your departure date from Africa and you must have at least 3-4 blank pages available. Some countries will not allow you to enter without 2 blank pages in your passport.